ABOUT POET
At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and leader in bio-based products in the world.
JOB SUMMARY
Are you an IT and Customer Service Guru? Do you love helping others and enabling them to maximize efficiency? If you have a passion for challenging the status quo and always searching for a better way, then you sound like us! As an IT Support Specialist, you will have the opportunity to support our internal team members as well as external customers. Daily tasks include supporting in-house developed software and database applications, answering phone calls, responding to emails, testing new software releases, documenting issues and processes, and completing tickets in a timely manner. There is also an after-hours call rotation which is responsible for addressing any after-hours issues. If you are passionate about IT and delivering outstanding customer service, this may be the role for you!
This is an on-site role located in Wichita, KS and is not open to remote locations.
DURING A TYPICAL DAY
REQUIREMENTS: WHAT YOU NEED TO BRING
STRENGTHS OF A SUCCESSFUL CANDIDATE
POET CULTURE & DEVELOPMENT
Beyond our world-class culture, POET team members enjoy competitive pay and benefits including:
POET is an Equal Opportunity Employer (EOE). POET complies with all applicable federal, state and local laws regarding hiring and employment. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.
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