JOB SUMMARY

This position is new to our People & Culture team and is designed to deliver world-class people operations at POET!  As the People & Culture Coordinator, you’ll play a key role in creating a positive employee experience by providing essential support across various functions. You'll be the go-to person for a wide range of People & Culture-related tasks, from responding to stakeholder queries to managing important compliance activities.

DURING A TYPICAL DAY

• Serve as the initial point of contact for team members regarding general People & Culture-related inquiries. Provide timely, helpful responses to ensure a seamless experience for all employees. Respond to various information requests from stakeholders across the business, ensuring a smooth process and quick turnaround.
• Responsible for external requests for information surrounding employment verifications, unemployment, etc.
• Manage and execute submissions to external reporting agencies, including EEO reporting, new hire state reports, occupational and wage statistics, and more—ensuring accuracy and compliance at all times.
• Maintain and audit employee records with precision, ensuring all files are up to date and ready for legal or People & Culture requests.
• Support the organization’s record retention strategy and conduct audits to ensure data integrity and accuracy.
• Support annual IRS compliance activities such as distributing W-2s and 1095-C forms, and coordinate audits to ensure I-9 compliance across multiple sites.
• Process I-9s for new hires. Conduct audits of I-9 completion at other sites. Be a point of contact for other Administrative Coordinators completing this process.
• Collaborate with the People & Culture Operations and Compliance Manager to update the Total Rewards & Benefits Booklet and POET Handbook, ensuring all policies reflect current needs.
• Oversee and update the People & Culture intranet site, including coordinating POET anniversary recognition, making it a vibrant hub for all team member resources.
• Support administrative functions for People & Culture as needed including scheduling meetings, organizing team lunches, making travel arrangements, etc. Coordinate recognition including birthdays and anniversaries within the team.

STRENGTHS OF A SUCCESSFUL CANDIDATE

• Bachelor’s degree required; in a related field preferred.
• Two years working in a Human Resources field or a related role is preferred.
• Experience with employee records, compliance reporting, and auditing.
• Demonstrated experience with confidentiality and sensitive information.
• Communicate clearly and professionally, both orally and in writing.
• Ability to complete a wide variety of tasks accurately and efficiently.
• Experience in HRIS systems is preferred (Workday is a plus), as well as Microsoft Office Suite and the ability and willingness to learn new software applications. Strong Excel skills are helpful.
• Excellent organizational, time management, and communication skills as well as the ability to adapt to change.

GROWTH OPPORTUNITIES WITHIN POET

At POET we believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member’s position and compensation are carefully determined by considering their unique qualifications and skillset.

WORK ENVIRONMENT

• Culture is king at POET. We’re all on the same team. We always communicate. And we park our egos at the door. These aren’t just slogans on our walls. It’s the way we do things at POET.
• This position operates in an office environment working at a personal computer where you may sit or stand.

POET is an Equal Opportunity Employer (EOE). POET complies with all applicable federal, state and local laws regarding hiring and employment. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.